Welcome to philipwestern.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.
1. Who We Are
This website is operated by Philip Western, a qualified hypnotherapist providing services to help individuals overcome challenges such as driving anxiety.
2. Information We Collect
We may collect the following types of data:
- Personal Information: Name, email address, phone number, or other contact details you voluntarily provide via contact forms or bookings.
- Usage Data: Information about how you use the website (e.g., pages viewed, time spent) via analytics tools.
- Device Information: Browser type, operating system, IP address, and device type.
- Cookies and Tracking: We use cookies and similar technologies to track user behaviour and improve your experience.
3. How We Collect Your Information
We collect data via:
- Contact or consultation forms you submit
- Booking platforms
- Email correspondence
- Cookies and tracking pixels
- Analytics and advertising platforms
4. Analytics and Tracking Tools
We use the following tools to understand how our visitors interact with the site and to improve our marketing:
- Google Analytics – Tracks user behavior on our site
- PostHog – Tracks feature usage and visitor interactions
- Facebook Pixel – Allows us to show relevant ads on Facebook and Instagram
- Google Ads Conversion Tracking – Helps us understand which campaigns are effective
These platforms may collect data via cookies or similar technologies. You can control your cookie preferences via your browser settings.
5. How We Use Your Information
We use your information to:
- Respond to inquiries or bookings
- Improve our website and services
- Conduct marketing and retargeting campaigns
- Understand how users interact with our site
- Comply with any legal obligations
6. Sharing of Information
We do not sell or rent your personal data. We may share your data with:
- Third-party service providers (e.g., website hosting, analytics tools)
- Advertising platforms (e.g., Facebook, Google) to deliver relevant ads
- Legal or regulatory authorities if required by law
7. Data Security
We take appropriate technical and organisational measures to protect your data, including encryption, secure hosting, and regular security reviews.
8. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw your consent at any time
- Object to the processing of your data for marketing purposes
- File a complaint with a data protection authority
To exercise any of these rights, please contact us at support(at)philipwestern.com.
9. External Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.